Frequently asked questions

Can I request a new feature on KarbonPay?

You sure can - in fact, we'd love it if you did! Reach out to us to let us know which features you'd like to see.

Can I pay monthly or annually?

Yes! When selecting your plan, you can choose to pay monthly or annually. Annual plans work out a little cheaper than monthly ones, but we seek to cater to different cash flows and needs.

Is switching from my current provider to KarbonPay a big job?

It depends on how much data you have to transfer, but we have good news: We can manage the whole data transfer process for you - we exist to make your payroll world easier, so it stands to reason we'd sort this out for you too.

Does KarbonPay have security controls for Admins?

We do - you can set permission levels as you need within your organization, determining who can see, add or edit information. You can have as many admins at different permissions levels as you want. You can also add new admins or revoke access any time.